WORK STRESS AND EMPLOYEE PERFORMANCE IN THE PUBLIC SECTOR

ABSTRACT

This research study examines work stress and employee performance in the private sector. Work stress of an employee is commonly acknowledged to be a critical issue for managers of organizations as work stressors tend to contribute to organizational inefficiency, low staff turnover, absenteeism due to sickness, decreased quality, and quantity of practice, increased costs of health care, and decreased job satisfaction. The objectives of the study are to ascertain the impact on employee performance of such factors as work conditions, interpersonal relationship; and job roles. Descriptive survey research design was utilized in the research with questionnaires as the method of data collection. The sample size for this study is two hundred and twenty drawn purposively from the population. A Sample size of one hundred and fifty (150) questionnaires was drawn randomly from the population. Based on the findings, the study therefore made the following conclusion that employees may be prone to stress. It further shows that there is an insignificant relationship between employee performance and job stress. Higher level of job stress may lead to lesser performance and vice-versa. Interpersonal relationship also helps to reduce stress. Employee might not be stressed at work if they have helping hand. On the basis of findings of the study the study puts forth some relevant suggestions and recommendations to improve overall job scenario in private sector.