THE IMPACT OF INCENTIVES ON WORKERS PRODUCTIVITY IN EDO STATE PUBLIC SERVICE (2010-2020).

ABSTRACT

The study examines the impact of incentives on workers’ productivity in Edo State Public Service (2010–2020). The objectives are to determine to what extent financial rewards motivate workers, to determine how workers respond to non-financial incentives, and to determine how government incentive policies impact workers' productivity in Edo State Public Service. Three research questions were raised to guide this study. The population of the study comprises workers and staff of the Ministry of Roads and Bridges in Benin City, Edo State. There are two hundred and thirty-seven (237) staff. A sample size of 60 was used. The research data were analyzed using descriptive and inferential statistics. Descriptive statistics include frequency count, tables, and percentages. The formulated hypotheses were tested using chi-square, aided by the statistical package for social science (SPSS). Based on the information obtained from the respondents, it was revealed that money significantly motivates workers; salaries and wages motivate employee performance in Edo State; salary allowances and other fringe benefits motivate workers in Edo State; and money induces workers to work more. It is concluded that non-financial incentives have an impact on employee motivation. Whenever reward comes to mind, it shouldn’t be all about money. The impact each incentive has on motivation can be reinforcing or hindering. Management often pays good wages, provides good working conditions, has excellent fringe benefits, and provides steady employment, yet people do not seem to be willing to put forth more than the minimum effort.