JOB SATISFACTION AND EMPLOYEE PERFORMANCE AMONG NON ACADEMICS IN UNIVERSITY OF BENIN

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ABSTRACT

This study examines the influence of job satisfaction on employee performance among non-academic staff of the University of Benin. The objectives of the study were toto find out the impact of pay on employee performance, to ascertain the influence of promotion on employee performance, to investigate the effect of working condition on employee performance; to examine the impact of supervisor on employee performance and to explore the influence of co-workers cooperation on employee performance.

Respondents were selected from among non-academic staff of the University of Benin in Benin City, Edo State, Nigeria. The data were administered through the use of questionnaires to 374 respondents and had valid responses. The study also used, mean, frequency distribution standard deviation, multiple regression analysis, t-test statistics analysis and tables as major statistical tools for data analysis and test of hypotheses.

The analysis showed that pay has significant relationship or influence on employee performance, promotion has no significant relationship on employee performance, working conditions has no significant impact on employee performance, supervisor has significant relationship or influence on employee performance and co-worker has no significant relationship on employee performance.

Finally, the study recommends thatManagement of non-academic staff should put into consideration the influence of pay on employee performance by putting in place policies that promote well-packaged pay, that management should tailor their human resource activities in a way that reflects on the proper supervision of non-academic staff so as to motivate the staff to be more productive and that here is need for the practitioners to invest massively on various job satisfaction strategies and develop more effective human resource package that attracts employees’ (non-academic staff) attention and capture their interests.

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